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Welcome to Springwell Medical Group’s website

NHS services in Sunderland are extremely busy.  

Please help our NHS staff and #DOYOURBIT by using services wisely.  

For everything you need to know visit www.doyourbit-nenc.co.uk 

IMPORTANT NOTICE

In light of the rules regarding social distancing and mask wearing etc changing nationally, we thought it would be useful to clarify the position for our practice.

We have been advised by NHS England and Sunderland CCG that the infection prevention and control guidance has not changed despite the government announcements and, until they inform us otherwise, the practice will continue to request patients to wear masks, maintain social distancing measures and use hand sanitisers when on practice premises.

Key Messages are:

  • You must wear a facemask when entering hospitals, GP practices and other healthcare settings
  • Please attend all GP and hospital appointments alone where possible
  • Please regularly wash your hands and sanitise using gel
  • Please maintain a social distance in all healthcare settings
  • Please get the COVID-19 vaccine ASAP
  • Please stay at home if you suspect you have COVID-19

Important information about the coronavirus (COVID-19)

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. Vaccine status will be available from:

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access the online services, and you have had your vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you’re planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

Please see below a vaccination fraud poster and guidance document. Sadly there are scams out there which are trying to take advantage of our most vulnerable patients so it is worth reiterating the messages in the documents below.

Covid – Fraud Poster

Covid – Fraud Guidance Document

Due to the Coronavirus outbreak, how you contact your GP surgery will be different at the moment. This is to limit face to face contact where possible and help stop the spread of coronavirus. The safety of our patients and staff is our priority at this time.

  • Face to face appointments are available to all patients, but you may be asked to discuss your condition over the phone or online first to assess what would be most appropriate for you
  • In addition to face to face consultations, the practice is offering consultations online or over the phone. This can be a convenient, flexible and safe way to receive healthcare.

Your patience and understanding at this difficult time is appreciated.

View the latest information on Coronavirus including ‘stay at home advice’.

Up to date guidance

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

 Look after your Mental Health – click here for more information

Do Not Delay – Supporting Cancer Awareness

It is concerning that patients who might have symptoms that could be cancer, or changes unusual for them, are not seeking help from their GP during the pandemic. If you have worries or concerns, or symptoms that are unusual for you – please make an appointment with your GP. Cancer Research UK have launched a short UK-wide film.

The film reinforces the importance of people contacting their GP without delay if they are worried about changes that are unusual for them or symptoms which could be cancer.

Northern Cancer Alliance have also provided a useful video.

 

Please view the new communications toolkit and campaign resources from Northern Cancer Alliance

The Data Protection Legislation is changing.

For information about GDPR and the Data Protection Act 2018 click on the link below:

GDPR – PATIENT NOTICE

The aim of this Website is to help you understand the way in which we run our surgery and to let you know the range of services we offer. We hope you find this website helpful.

We have 5 GPs and 3 Practice Nurses in our medical team providing medical services to approximately 6,400 patients. We also have a full compliment of administrative staff.

We are within Springwell Health Centre which offers disabled access from the front and rear of the building. The surgery, treatment room and toilets are all on the ground floor of the Health Centre. We have ample car parking facilities including designated disabled bays.

Our Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.

We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.

Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.

Patient Reference Group

Would you like to have a say about the services provided at Springwell Medical Group? We would like to hear your views.  By providing your email details we can add them to a contact list that will mean we will contact via email every now and again to ask you a question or two. Your contact details will only be used for this purpose and will be kept safely.

Antibiotic Prescribing

We would like to inform you that GP’s in Sunderland do not prescribe antibiotics for infections which usually get better on their own such as colds.  We would recommend that you visit your pharmacist for advice if you are suffering from these sorts of conditions.

Named GP

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

A ‘healthy lifestyle’ is what we recommend:

  • Stop smoking
  • Eat a balanced diet with plenty of fruit and veg
  • Exercise regularly
  • Keep alcohol intake within recommended limits

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